At Access2 LLC, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, our refund and return policy allows you to return items within 30 days of receipt for a full refund or exchange.

**Eligibility for Returns:**
– Items must be returned in their original condition, unused, and with all original tags and packaging intact.
– Items that are damaged, worn, or altered after delivery will not be accepted for return.

**How to Initiate a Return:**
1. **Contact Us:** To initiate a return, please contact our customer service team at [support@access2llc.com](mailto:support@access2llc.com). Provide your order number, a description of the item you wish to return, and the reason for the return.
2. **Return Authorization:** Our customer service team will provide you with a return authorization and detailed instructions on how to return your item.
3. **Shipping Your Return:** Pack the item securely in its original packaging and include any documentation provided by our customer service team. Ship the item to the address provided in the return authorization.

**Processing Your Return:**
– Once we receive your returned item, we will inspect it to ensure it meets the return eligibility criteria.
– Refunds will be processed within 7-10 business days of receiving the returned item.
– Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your account, depending on your financial institution.
– Shipping costs are non-refundable. If the return is a result of our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs.

**Exchanges:**
– If you wish to exchange an item for a different size, color, or model, please specify this when you contact our customer service team. We will do our best to accommodate your request based on product availability.

**Non-Returnable Items:**
– Certain items are not eligible for return, including gift cards, personalized items, and items marked as final sale.

**Contact Information:**
For any questions or concerns regarding our Refunds & Returns Policy, please contact our customer service team at [support@access2llc.com](mailto:support@access2llc.com). We are here to assist you and ensure your shopping experience with Access2 LLC is satisfactory.

Thank you for shopping with Access2 LLC! We appreciate your business and are dedicated to providing you with the best quality products and service.